Community Program Coordinator



Main office in Randolph, Massachusetts with offsite satellite locations in Medford and Dorchester in Massachusetts. Administrative staff can be designated to work at any of our office sites within the regions we cover based on positions that are available and travel will be required at times.


Community Program Coordinator will be part of the administrative and clinical team. There are several Program Coordinator positions available across programs (Applied Behavior Analysis (ABA), Community Support, In Home Therapy, Substance Abuse, Therapeutic Mentoring). As team lead for offsite satellite locations in Medford and Dorchester in Massachusetts Coordinators will be responsible for assessing community-based programs needs and evidence-based best practices. Coordinator will ensure that all staff comply with policies and procedures for medical necessity and services specification. Coordinator will work as part of a multidisciplinary team including both Master- and Doctorate-Level Clinicians and paraprofessional staff. Will assist with other related duties as directed by clinic programs Quality Assurance needs.


  • Must understand medical necessity and be able to diagnose and assess patients participating in program services
  • Must be able to complete behavioral Comprehensive assessments, CANS assessment, treatment plans, and progress note in accordance to policy that meets the professional standards and timeframe and interdisciplinary and/or care review meetings for a plan of care
  • Completes all documentation needed and develops clearly defined interventions and measurable goals and outcomes that are consistent by a policy that meets the professional standards
  • Conducts home visit to enroll patients into the program and for quality assurance compliance as needed
  • Completes all documentation needed and develops clearly defined interventions and measurable goals and outcomes that are consistent in accordance with a policy that meets the professional standards
  • Coordinates the delivery of complex community based behavioral health care, including mental health and substance abuse program services and assessment of level of care
  • Lead with monitoring and maintaining supervision and training for staff development and conducting training Clinic Program Services level of care weekly at main site in Randolph and at offsite satellite locations in Medford and Dorchester
  • Acts as a resource for assisting with implementing programs and organizational climate management
  • Assist with obtaining and completing Intake Admission documentation assessment and 90-day reassessment within the community
  • Promotes Clinic Programs Services and implement communication programs with organizational leaders and management meetings and presenting reports to external resources
  • Provides individual case load of billable hours, 32 or more weekly
  • Completes and submits progress notes matching productivity reports on the 1 & 15 monthly as time sheet for billable hours
  • Completes Specialty Programs documentation progress notes within 24 hours and uploads inpatient file cabinet in EMR
  • Verifies patients after appointment or services in EMR


  • 10 hours of Administrative supervision hours weekly at office site satellite locations
  • Fee for services – $ 22 to $30 per hour depending on licensure and experience
  • Paid holidays
  • Paid Time Off (PTO)
  • Medical & Dental
  • Flexible Schedule; on call weekdays and weekends over phone
  • Offers to select staff HB1 Visa sponsorship after 1-year internship and 356 day of employment after internship with excellent work history and evaluation


Location: Randolph, Medford, Dorchester, MA

Job Type: Full-time

Program: Outpatient

Department: Community Direct Care

Age group:



Must have a minimum master’s degree in Social Work, Mental Health or related degree (including, but not restricted) Minimum 1+ years of recent, previous administrative support experience and two years of experience working with children, youth and families in residential and community-based settings. Working knowledge of service delivery and evidence-based practice, assessment, treatment planning, outcome measurement, and related documentation requirements. Exceptional interpersonal and professional skills, and the ability to multitask is also a must.

Candidate must be currently licensed or license eligible in the State of Massachusetts.

Must be Culturally and Linguistically competent, bilingual a plus; Haitian Creole, Portuguese Creole, Spanish, Cantonese, or Vietnamese.

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